Protecting Yourself from Scams

Scam 1: Impersonation of RushTranslate on Social Platforms

Scammers sometimes create fake pages on Facebook, Instagram, and similar platforms while pretending to be RushTranslate. They often post bogus “we’re hiring” announcements or help-wanted ads to lure translators in, then follow up through direct messages to make the interaction seem legitimate.

Here is how the scam usually works:

• The scammer attracts translators through fake hiring posts or unsolicited DMs.
• They ask for work, often framed as a paid project or a required “test.”
• After the work is delivered, they demand a fee or deposit before releasing payment.

Important Facts to Remember

• RushTranslate never hires translators through social media platforms, DMs, WhatsApp, Telegram, or email addresses that do not end in @rushtranslate.com.
• We only hire through the jobs page on our website and our verified Upwork account.
• We never charge fees, deposits, or require payments to get hired or paid.
• If someone asks you to pay money to get a job with us, it is a scam.

How to Verify a Real RushTranslate Job

Real communication only comes from an official @rushtranslate.com email address or our verified Upwork profile. We don't conduct business on social platforms. Always check the exact domain of any email or message, since scammers often use look-alike domains to create confusion.

Reporting Impersonation

If you see a fake account, please report it directly to the platform and notify us. We report impersonators as soon as we are aware of them and fight these scams by submitting impersonation reports along with trademark and copyright takedown notices. Scammers can still create new accounts at any time, so ongoing reporting is important.

Scam 2: Competitors Running Misleading Paid Search Ads

Some competitors bid on the keyword “RushTranslate” in search engines like Google or Microsoft. Their ads may be styled or worded in a way that creates confusion and leads users to click through to a different company that is not affiliated with us.

The goal is to intercept people searching for RushTranslate and redirect them before they reach our site. We often learn about this scam when users contact us about an order, only to discover they unknowingly purchased from a different company.

How to identify the real RushTranslate:

• Check the URL: Our official website is rushtranslate.com. Any other domain is not us.
• Check who paid for the ad: Search ads display the advertiser, usually via an overflow menu. Real RushTranslate ads will show RushTranslate LLC as the advertiser. If the ad is paid for by another company, it is not us.

We monitor misleading ads and report them immediately, but we cannot fully control competitor behavior. Always verify the domain and the advertiser before placing an order.

Scam 3: Fake Industry Review Sites

Some websites pose as “translation industry review sites,” but many of these pages are filled with fake or manipulated reviews designed to steer users toward one specific company. They often present themselves as independent comparison tools, listing dozens of translation providers with fabricated ratings, badges, or testimonials to create the appearance of authority. RushTranslate is frequently included in these listings and the information shown is typically inaccurate or entirely invented.

We aren't aware of any legitimate, industry-specific review sites for translation services. Because of this, we recommend relying on established and trusted platforms such as Google, BBB, and Trustpilot when evaluating real customer feedback. If you come across a review site you've never heard of, it is likely not legitimate and should be treated with caution.

How to Stay Safe

Follow this checklist to protect yourself from scams:

• Verify the URL: Make sure you are on rushtranslate.com before entering any information.
• Check email domains: Only trust emails sent from @rushtranslate.com.
• Don't pay to work: We never charge fees to hire translators.
• Use official channels: We do not use Telegram, WhatsApp, or social media DMs for hiring or official business.
• Be skeptical of unfamiliar review sites: Stick to trusted platforms like Google, BBB, and Trustpilot.

What to Do If You Think You've Encountered a Scam

If you suspect you are dealing with a scammer impersonating RushTranslate:

1. Stop communication immediately. Do not continue messaging with the person.
2. Do not pay. Never send money, gift cards, or crypto to anyone claiming to represent us on social media.
3. Report the account. Use the reporting tools on the platform or search engine to flag the impersonation, misleading ad, or fraudulent review site.
4. Contact us. If you want to verify whether a communication is legitimate, please contact our support team through our website.