Privacy Policy

Personal Information We Collect

When you visit https://rushtranslate.com (the "Site"), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you create or use an account, request a quote, make or attempt a purchase through the Site, join or manage a business account, upload files, or communicate with us, we collect certain information from you, including your name, business name, billing address, shipping address, payment information, email address, phone number, quote and order details, uploaded source files, translated files, account preferences, and messages. We refer to this information as "Order and Account Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order and Account Information.

How Do We Use Your Personal Information?

We use the Order and Account Information that we collect generally to provide quotes, fulfill orders placed through the Site, process your payment information, arrange for shipping, provide quote, order, and account confirmations, maintain your account or business account, and provide access to order status, quote status, invoices, payment pages, and files. Additionally, we use this Order and Account Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud;
• Maintain records for reporting, accounting, compliance, fraud prevention, dispute resolution, and legal obligations; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information. You can also opt-out of Google Analytics.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page.

You can opt-out of targeted advertising at: Google's opt-out and Microsoft's opt-out. Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
• The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the details listed below.

Account Deletion

If you delete your account, you will no longer be able to log in, reset your password, register again with the same email address, or access your account pages, quotes, orders, invoices, payment pages, or files through customer-facing or public links. Future account and marketing emails to that account will stop.

Account deletion does not automatically remove all Personal Information or service records from our systems. We may retain order records, quote records, invoices, transaction records, uploaded and translated files, communications, fraud-prevention records, and related account information when needed for reporting, accounting, compliance, security, dispute resolution, legal obligations, or legitimate business operations. To request deletion or correction of Personal Information beyond closing your account, contact us using the details below.

Data Retention

We retain Personal Information only for as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. If you ask us to delete Personal Information, we will review and respond to the request subject to identity verification, applicable law, and any records we must keep for reporting, accounting, compliance, security, dispute resolution, legal obligations, or legitimate business operations.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your data rights, please contact us by email at support@rushtranslate.com or by mail using the details provided below:

600 1st Ave Ste 330
PMB 72476
Seattle, WA 98104