Reviewed and recommended
Read what customers are saying about RushTranslate across our website, Google, and the Better Business Bureau—highlighting our commitment to accurate, affordable, and timely certified translations backed by responsive support.
Browse 22,395 reviews
Dutch to English
Awful. The translation had multiple egregious errors that were not corrected on time. And I am not talking about minor spelling mistakes, I am talking about factual errors.
posted
Sep 12, 2024 on RushTranslate
Response from RushTranslate
I am very sorry we failed to meet your expectations. The two edits were applied via the revision process and the revised translation is available from the order status page. If you have questions or concerns, please don't hesitate to reach out to the support team. Thank you.
Danish to English
Fast turnaround, but appears to have just been made with Google Translate or through AI
posted
Sep 2, 2024 on RushTranslate
Response from RushTranslate
Thanks for posting a review. We prohibit the use of machine translation and do not believe it was used by the translator here. We did identify two typos and have created a revision request on your behalf to have edits made. We have reached out to you directly to offer further assistance and address any other concerns you may have.
Portuguese (Portugal) to English
I'm really disappointed about your service. I made a mistake on the date of one of my file. and I did a review according of your policy. However, nothing happened. My order number is 17814-7038427.
posted
Aug 29, 2024 on RushTranslate
Response from RushTranslate
We were sorry to hear that your translation had a mistake. We created a revision request on your behalf and made sure the translator edited the date on the file. Please find the revised translation available from your order page and let us know if you have any questions or concerns. Thanks!
Arabic to English
Would definitely not deal with you again. I trashed the reports I got from you as Translations are not accurate (I'm not an expert to review the correct terminology). In addition, You mentioned 24 hours in the beginning, but then said the translation was long and would take more than 24 hours and charged me more to complete in24 hours. I paid a lot for nothing!! Worst experience ever and I would not recommend anyone to deal with you.
posted
Aug 26, 2024 on RushTranslate
Response from RushTranslate
I'm very sorry to see you are posting a negative review of our service. We kindly explained that we are unable to insert information into the translation that does not appear in the source material. Certified translations are required to be word-for-word translations with no attempt to add, edit or omit any visible text. Please let us know if you have questions and we would be happy to assist. Thank you.
Finnish to English
This customer left a rating only.
posted
Aug 23, 2024 on Google
Portuguese (Brazil) to English
Veio toda errada minha tradução
posted
Aug 12, 2024 on RushTranslate
Response from RushTranslate
Please note, we have a free and easy to use process for requesting revisions from your order status page. And this is available even after you have approved the translation to be finalized. Simply let us know what you feel is incorrect about the translation and it will be routed to the translator to review and apply edits, as appropriate. If you have questions or need assistance, please contact the support team. Thank you.
Do you know why the translations you get are not accurate? Because they hire people on Upwork to take care of your translations. And the people they hire on Upwork are not professional translators, just "native speakers" who work for very low rates.
posted
Aug 6, 2024 on Google
Response from RushTranslate
We have a variety of sources for translator talent, including Upwork. There is no basis for your accusation that we are not using professional translators. Please feel free to reach out to us directly if you have concerns and we would be happy to assist.
Spanish to English
Not very good. The specified translation issue needed was done incorrectly. I speak Spanish and live in a Spanish speaking country. Per usage, context, and dictionary definition of the word "Diagnostico" listing the issue in this medical treatment document, the definition of "Diagnostico" is Diagnosis or Diagnostic. In this context it is Diagnosis. Only auto-translate software used commercially automatically chooses one of the multiple meanings of a word and just goes with it. I specifically asked for a proper translation. I now have to go to my primary care doctor and pay him a LOT more money to officially translate the document correctly. All of these physicians laugh when I tell them the automated translators incorrectly translate this as diagnostic. Because every doctor knows that in these medical documents they are referring to Diagnosis. Even my clinical online record has this as my list of diagnoses for all chronic medical problems in my file. Because without the verbs and actions of diagnostic tests in the context, the word diagnostico means diagnosis. Thanks for nothing. Waste of time.
posted
Aug 3, 2024 on RushTranslate
Response from RushTranslate
We only employ professional human translators and machine translation is strictly prohibited. This translation was completed by a native speaker and, as you said, there are multiple ways to translate the word "Diagnostico" into English and, there was no direct context as the word was alone in a header. That said, we offer a free revision process, should you have any concerns with the translation. We created a revision on your behalf and applied the edit, please find the revised file available from the order status page. Please don't hesitate to reach out to the support team if you have questions or need assistance. Thank you.
Arabic to English
Worst Translation I ever had. After the corrections I gave them I still had my document returned from a government agency for misspelled names and words. Requested another revision now.
posted
Jul 25, 2024 on RushTranslate
Response from RushTranslate
I'm sorry to hear the translation required edits. The revisions you requested all pertained to spelling of names. Please note, we request that client's provide this information at checkout because it is the most common reason for revision requests. When the information is not provided, the translator uses their best judgement to spell the names but we are always happy to apply edits, when necessary. Please let us know if you have any other questions or concerns.
Portuguese (Brazil) to English
I didn't like the service and I don't recommend this platform. I would rather have paid more for someone who actually had given me the complete translation than keep me revising it and sending it all over again through the platform. The platform lacks a space to message the translator instead of submitting one request each time, because sometimes you just find another mistake after having submitted the file to revise and then you need to wait till the person sends you the revised version to send another thing to correct which takes forever. And you could resolve that by sending just a message. Besides that, I paid for 6 pages and only got 2 till now. Unfortunately I just read the others review and saw how poor are they translation when was too late. But I do not recommend Rush Translation at all!
posted
Jul 21, 2024 on Google
Response from RushTranslate
[This same review was posted to our platform and we responded there. Copying the response here for visibility.] Thanks for posting a review. Please be aware that the support team can easily modify a revision request that is in progress so you don't need to wait for it to be completed if you find that your submitted request was incomplete. Also, the source document was very small font with almost 1,600 words and that is why it required 6 pages of certified translation. Please don't hesitate to contact support if you have questions or need assistance.
Spanish to English
They translated my university curriculum and translated Calculo as Calculations instead of Calculus (there is no such a thing as calculations) anyone with a bit of knowledge in this technical things or with a bit of professionalism would have look up for the actual translation. They also translated Fisica as Physical instead of Physics (once again what kind of subject would Physical be?). Hey but to count the words and charge me more there we pretty efficient ha?
posted
Jul 19, 2024 on RushTranslate
Response from RushTranslate
Thanks for posting a review and sorry to hear about the overly literal translation. We will create a revision request on your behalf and ask the translator to review the entire document and apply edits, as appropriate. You will receive an email notification as soon as the revised translation is ready. Please don't hesitate to contact the supply team if you have questions or concerns.
English to Japanese
The translation took ~96 hours instead of 24. There were errors in the translation that I had to correct. Functionally useless.
posted
Jul 4, 2024 on RushTranslate
Farsi to English
I ordered a hard copy and they haven’t shipped me yet?
posted
Jun 17, 2024 on RushTranslate
Response from RushTranslate
Thanks for posting a review. It looks like the FedEx tracking number didn't update right away. Please note, it can take a full business day for the tracking to update in their system. Please let us know if you have questions or need assistance.
Arabic to English
I have ordered an official translation from Arabic to English for a sensititve document that could be used in a court of law. many mistakes and the translator clearly did not do a professional job. The translation sent to me by Rush was absolotely below the bar that I had to do the translation myself and send it to the people I paid $94.80 for them to do this job. The formatting of the final document is absolotely haphazard, different font sizes that make no sense and really looks sloppy. They were very quick to ask me for extra charges but took them 5 days to deliver a final document that i am not really happy about. I used to use Rush and reccomend it to people, not anymore! Really disappointed in this service.
posted
Jun 17, 2024 on RushTranslate
Response from RushTranslate
I'm very sorry to hear the translation did not meet your expectations this time. I will reach out direct to address your concerns and offer assistance to make things right.
A translation company more accurately a scam, can never be any worse! I'm so dissapointed with their so-called services. Really? Paying hundreds of dollars for a few pages and getting them translated with hundreds of mistakes? They ain't got any professionalism at all. Spelling mistakes, mistakes in format, contradiction in the name of the same person on the same page, how ridiculous is that? When I asked for modifications, at some points they did but they literally COPIED AND PASTED MY OWN MESSAGES, so as a result the rest of the document is written on a certain font-style and the modified sentences with a different font-style, as they literally copied and pasted from my own text which I wanted them to change into. What kind of professionalismis is that? I would like to get my money back, but I don't even think they are going to. It's a clear scam. Stay away.
posted
Jun 14, 2024 on Google
Spanish to English
The service and the quality were not what I expected, I regret paying that much for this translation.
posted
Jun 10, 2024 on RushTranslate
Response from RushTranslate
Thank you for posting a review. As mentioned via email, signatures on the source document are correctly noted as "[Signature]" on the translation and it would be improper to use software to copy/paste the original signature into the translation. Please know that the end user for the certified translation will fully expect it this way and you will not have any issues with the translation being accepted. Please let us know if you have any other questions or concerns.
German to English
I have paid for notarized translation for my order and received the certified translation but it did not come certified. I have reached out 4 times and am just given link to where order is complete but still no notarized letter with it
posted
Jun 7, 2024 on RushTranslate
Response from RushTranslate
Thanks for posting a review. The certified translation was notarized on June 4th and the finalized copy is available from your order status page. We have emailed you directly to make sure you are able to access the notarized document. Please don't hesitate to reach out to the support team if you have questions or need further assistance.
Ordered expedited service for document. They charged it happily. Surprisingly, It took more than 24 hours to get the final document. Why you offer service, you can't serve AND the support team is so barbie that it got angry for inquiries.
posted
May 31, 2024 on Google
Response from RushTranslate
We cannot find any records under your name. Please contact us (support@rushtranslate.com) so we review the timeline on your order.
Romanian to English
Зробили помилку в даті народження! І не дали можливість отримати хоча б електронну правильну версію.
posted
May 31, 2024 on RushTranslate
Response from RushTranslate
Please know, we offer a free and easy to use process for requesting revisions, directly from the order status page. If you find that any edits are required, simply submit a revision request and it will be routed to the translator to review and apply edits, as appropriate. If you have questions, please reach out to the support team and we will be happy to assist. Thank you.
French to English
Excellent service, and fast. If I need it in the future, I will definitely use it.
posted
May 24, 2024 on RushTranslate
Response from RushTranslate
Thanks for the kind words, we appreciate it! The one star review, though.... ¯\_(ツ)_/¯
Spanish to English
Unfortunately I did not get my documents translated as appropriate. I do not recommend this website for translation! I will never use your services
posted
May 17, 2024 on RushTranslate
Response from RushTranslate
My apologies for the misunderstanding. We have reached out directly to resolve the issue. Thank you.
Typos, expensive and poorly reliable. 1) Seems like they used an older document from another customer, which is ok, but they also transferred some of their information into my document... Like.. what? 2) Typos, typos, typos 3)After submitting change requests, the revisions went back to previous mistakes already made, having to submit more change requests. 4) Bad usage of some vocabulary. I mean, I am not a translator but I could see some wrong usage of verbs on the translation. 5) Lazy enough to put "Ineligible" in some stamps that could be read with some effort. 6) Hiden fees. After getting a quote I paid for the order $50 USD, and before they worked on it, they requested me another $50 USD because there were too many words. I would appreciate a quote that takes longer to get but accurate since the first time. Smh, I wasted 5 days on revisions until I gave up and searched for another translation company. Edit: In comparison, I paid 120 USD for the other service with physical copy, no hassle, no hidden fees, no issues, no typos. This was back in May 2024, so I hope they have improved their practices by now. However, I wouldn't recommend this company.
posted
May 15, 2024 on Google
Response from RushTranslate
I'm sorry to hear the translation did not meet your expectations. We worked to resolve each edit request quickly but acknowledge that the revisions caused some delay. Please note that we did not provide you with an initial quote. Rather, you submitted an order and selected the amount of content you needed to be translated. All orders that are received without a quote are reviewed to ensure the correct amount of content was purchased. In this case, the source material required more than what you had selected so we placed the order on hold to request the additional payment. Please don't hesitate to contact our support team (support@rushtranslate.com) if you have any other concerns and we would be happy to assist. Thank you.
English to Spanish
they did not keep the format of my document at all
posted
Apr 27, 2024 on RushTranslate
Response from RushTranslate
Sorry for the misunderstanding, you had ordered certified translation service which is delivered on company letterhead in a non-editable format. We have updated the order to standard translation service so it could be delivered in docx format, as requested. Please let us know if you have questions or if we can be of any further assistance. Thank you.
French to English
I've been using Rushtranslate for a while now but this time, you made a lot of mistake, go check the ticket email i send you guys to correct, please. thank you
posted
Mar 30, 2024 on RushTranslate
Response from RushTranslate
I'm very sorry to hear the translation did not meet your expectations this time. Please find the revised translation available from the order status page and let us know if you have any other concerns. Thank you.
Dutch to English
The single most important phrase (2 words) of the document was not translated in both my documents!
posted
Mar 22, 2024 on RushTranslate
Response from RushTranslate
We apologize for missing that phrase, please find the revised translations available from the order status page. Please contact support if you have questions or need assistance. Thank you.
English to Thai
This company sent me back files that aren’t even supported by a RapidVisa. Worthless service. Also they do not forward the files to the agency and don’t tell you this. Lame service.
posted
Mar 17, 2024 on RushTranslate
Response from RushTranslate
I'm confused by your review. RapidVisa refers their clients to us but they are not typically the end user for the translations. More likely, if you are a client of RapidVisa the end user will be USCIS and we guarantee acceptance. Please let us know if you have questions or concerns and we would be happy to assist. Thank you.
English to Korean
Translation was incorrect so not very satisfied.
posted
Mar 13, 2024 on RushTranslate
Response from RushTranslate
I'm very sorry to hear this. Please know we would be happy to address any concerns you have with the translation. Please submit a revision request from the order status page and it will be routed to the translator to review and apply edits, as appropriate. If you have questions or need any assistance, please don't hesitate to contact contact the support team. Thank you
English to Romanian
RushTranslate did not translate their own Certificate of Translation Accuracy with these two criminal background checks, so they were useless. I asked RushTranslate to provide the translation of their own Certificate of Translation Accuracy and they refused citing problems with their notary not being able to notarize what they can't read and only to provide a digital copy - even if I paid postage to send the paper copy. ApostilleInt has no problem notarizing their own Certificates of Translation Accuracy in both languages so now I have to pay all over again to get it done right, and the time wasted is putting my citizenship application in jeopardy.
posted
Mar 12, 2024 on RushTranslate
Response from RushTranslate
We are always happy to provide translations of the certificate and the notarization, free of charge, upon request. However, the Notary does not sign and stamp the translation of the certificate, they notarize the original certificate in English and then a translation is provided of the notarized certificate. We have already reached out direct to offer assistance but please do let us know if you have questions. Thank you.
Why would you take my money and then tell me you can't process my documents because you're too busy? Extremely shady practice, i'd be very wary of using this company.
posted
Mar 9, 2024 on Google
Response from RushTranslate
We have no records of any interactions with anyone by this name. If you are using a different name, please don't hesitate to reach out to our support team for assistance. The review has been reported to Google and we have requested removal.
English to Arabic
Not good at legal translation
posted
Mar 7, 2024 on RushTranslate
Response from RushTranslate
Sorry to hear you were dissatisfied with the quality of the translation - we have reached out directly to offer assistance. Please note, we have a free and easy to use process for requesting revisions directly from your order status page. If you feel the translation is incorrect, please cite a specific example and the revision request will be routed to the translator to review and apply edits, as appropriate. Thank you.
Serbian to English
So many words not in english, and i accidentally hit accept and couldn't go back and change it. In addition, I paid to get it notarized, got an email it was, and it is not.
posted
Feb 28, 2024 on RushTranslate
Response from RushTranslate
Thanks for posting a review. We are a little confused and have tried to contact you to get clarification on your concerns but we have not received a response. Please note, the document was notarized after you had approved the translation and before you posted the review here. You can access the notarized document from the order status page. Also, there is no Serbian text in the translated document we delivered. There is some text marked "non-legible" due to the poor legibility of the handwriting in the source document. If you are able to provide additional information about any of those items that were marked "non-legible", we would be happy to have the translator review and apply edits, as appropriate. Please let us know if you have questions or need assistance. Thanks!
Italian to English
Very bad service and customer service they don't deliver in time.
posted
Feb 27, 2024 on Google
Response from RushTranslate
The translation for the first order you placed was delivered ahead of the estimated turnaround time. The second order (placed yesterday) had an estimated turnaround time of 36 hours. As only 24 hours have elapsed towards that deadline, currently, it is curious that you would post this negative review.
We have already reached out directly to inform you of the estimated turnaround time and we would greatly appreciate it if you would update your review. Thanks!
French to English
Is that a joke? Seriously??? There is no translation, no document, just random words on a page. No customer service, of course. When feedback is added, it's not taken into account. Do not use this "service" it's a scam
posted
Feb 23, 2024 on RushTranslate
Response from RushTranslate
We feel it is very important to respond to this to set the record straight. The source document was a diploma and it was translated fully as we have in thousands of other orders. However, the client was unhappy and insisted that we create a copy of the diploma in English. We informed them that a certified translation is not a "copy" of another document in the target language. Rather, it is a word-for-word translation of the original document. delivered on RushTranslate letterhead including a signed and stamped Certificate of Translation Accuracy for official use as required by U.S. Immigration (USCIS), universities, courts, and many local, state, and federal governments. A certified translation is meant to be submitted along with the original document in the source language, not passed off as an original document in the target language. To replicate the original document (i.e. matching colors/fonts, using software to lift logos and signatures, etc.) would be unethical and, in some cases, illegal.
Romanian to English
They're not professionals. Zero. They have a lot of mistakes in their words. And they don't know how to fix it. They don't know how to translate normally into English. And they don't return the money back . Don't be fooled. I don't recommend them.
posted
Feb 16, 2024 on RushTranslate
Response from RushTranslate
Thank you for posting a review but we feel it is important to rebut your inferences that there were mistakes in the translation and that we did not know how to fix them. The revision requests you submitted were deemed improper as they did not reflect what was in the source document. As was explained previously, we must remain faithful to the source text when completing a certified translation and cannot add, edit or omit any text. We were happy that you seemed to accept that information as true and correct since you subsequently approved the order to be notarized and shipped.
Russian to English
Low quality work. Wouldn't recommend to anebody.
posted
Feb 9, 2024 on RushTranslate
Response from RushTranslate
I'm very sorry to hear about your dissatisfaction. We have edited the word that was translated incorrectly and the translator said they misread the handwritten text. Please find the revised translation available from the order status page and let us know if you have questions or need assistance. Thank you.
Spanish to English
The translation is awful, they translated my highschool diploma as Bachelors degree. WTF is that ???
posted
Feb 6, 2024 on RushTranslate
Response from RushTranslate
Sorry to hear this. Please note, there is a free and easy to use process for requesting edits if you feel anything is incorrect. Simply submit a revision request from the order status page and it will be routed to the translator to review and apply edits, as appropriate. Please reach out to support if you have questions or need assistance. Thank you.
English to French (Canadian)
A fluent French (Canadian) employee is reviewing our translation, and there are several mistakes and inconsistencies.
posted
Jan 19, 2024 on RushTranslate
Response from RushTranslate
Thanks for posting a review. Please note, we have a revision process to address any concerns you may have with the translation. We have reached out to you directly to offer assistance and will happily revise the translation to your satisfaction.
Spanish to English
My delivery was never made I have contacted rush translate twice and all I got was an explicit email telling me their service is great and thousands of costumers are happy with it. I am still waiting for my document to be delivered. FedEx tells me to contact rush translate and rush translate tells me to contact FedEx. Excellent !
posted
Jan 15, 2024 on RushTranslate
Response from RushTranslate
We spoke with FedEx and requested to update the address to add the apartment number that you forgot to include when placing the order. They informed me it may take up to 48 hours for it to be updated in the system so there will be further delays on the delivery. Please let us know if you need further assistance. Thank you.
Farsi to English
Hi, I’m disappointed. The translated birth certificate does not even show the family name, just says 'illegible' - i have plenty of documents showing correct family name - happy to provide these but at current, this translation is not usable
posted
Jan 2, 2024 on RushTranslate
Response from RushTranslate
Thanks for posting a review. It's important to note, we have a free revision process and you are welcome to help fill in the blanks for any text that is deemed non-legible. Simply submit a revision request from the order status page and it will be routed to the translator to review and apply edits, as appropriate. Please feel free to reach out to the support team if you have questions or need assistance. Thanks!
Ukrainian to English
No added value here whatsoever. Cut the worthless agencies and go straight to Upwork. That's where they hire their own freelancers. Communicate directly with the true talent that actually works with your content. RushTranslate's initial reply: We have no record of orders or prior communication so it would be wonderful if you would consider updating your review to include that information. Please feel free to contact our support team directly should you need any assistance or if you'd like to receive a demonstration of the value we bring to the process. Thanks! My update: Please. I'm not a customer but a hard-working freelancer providing added value and with 300k in earnings on Upwork alone, and I see RushTranslate on job postings all the time on the platform. Agencies that offer no added value must die.
posted
Dec 27, 2023 on Google
Response from RushTranslate
We have no record of orders or prior communication so it would be wonderful if you would consider updating your review to include that information. Please feel free to contact our support team directly should you need any assistance or if you'd like to receive a demonstration of the value we bring to the process. Thanks!
English to Spanish
I keep asking them to correct my mothers name to danitzca with a N instead of an M....they keep telling me the revised new document is completed and its not. I was told 24 hrs about. This is causing me to miss my appointment at the consulate today. Thank you for ripping me off ill never use this app again
posted
Dec 21, 2023 on RushTranslate
Response from RushTranslate
I'm sorry to hear you are disappointed by the service but I think you are mistaken regarding the revision request not being completed. The edit was applied and the name is spelled exactly as you requested. If you have questions or need assistance, please don't hesitate to contact the support team.
Farsi to English
Very disappointed
posted
Dec 11, 2023 on RushTranslate
Response from RushTranslate
We have received the revision request and routed it to the translator to review and apply edits, as appropriate. We will send a notification as soon as revised translation is ready. Please contact support if you have questions or need assistance. Thank you.
Chinese (Traditional) to English
Worst translation ever! I have provided my details like name address etc. I received a low quality translation ! Will not recommend to the others ! Terrible English !
posted
Dec 5, 2023 on RushTranslate
Response from RushTranslate
I'm sorry to hear you were disappointed in the quality of the translation. Please note, your order did not include notes regarding name, address, etc., and these proper nouns are the most common cause for revisions as there is no direct translation from Chinese to English. However, we do offer a free and easy to use process for requesting revisions, directly from the order page. Simply submit a revision request and it will be routed to the translator to review and apply edits, as appropriate. Please reach out to the support team if you have questions or need assistance. Thank you.
English to Hungarian
I have had the opportunity to work with Rushtranslate for 3 jobs now. I chose the service because of the price. I would have given the service 3 or 4 stars based on my 1st two experiences with them. The thing keeping them from being 5 stars is that they work with freelance translators who eventually grow tired of completing those free revision requests. They will at times refuse to complete revisions. This is what brings them down to 3 stars, because despite this, the result appears to be a high quality translation. What brings them down to 1 star is 1) when they stop communicating with you or 2) don't tell you that they are having issues with their translators, and 3) when the staff approves revision requests that were completely ignored by the translator, thereby, placing their stamp of approval on a refused revision request, and then 4) to add salt to injury, not providing any reason whatsoever as to why they approved a revision without that revision having been completed.
posted
Nov 25, 2023 on Google
Ukrainian to English
You are not a translators. Just AI make all for you and wirh mistakes.
posted
Nov 18, 2023 on RushTranslate
Response from RushTranslate
We are 100% professional human translators. Please submit a revision request from your order status page and it will be routed to the translator to review and apply edits, as appropriate. If you have questions or need assistance, please contact the support team. Thank you.
English to Spanish
Me hicieron pagar un adicional después de haber pagado lo que decía al inicio de la cotización y por otro lado no es tan rápido como dice, voy a perder mi cita porque el documento traducido no llegó a tiempo. No los recomiendo!
posted
Nov 8, 2023 on RushTranslate
Response from RushTranslate
Please note, you submitted an order without having requested a quote. All orders received that did not have quotes are evaluated to determine if the proper amount of translation services was purchased, based on the amount of text in the source materials. In your case, you selected one page of certified translation (250 words, max) but your document had over 500 words. We placed your order on hold and contacted you regarding the discrepancy. You agreed to proceed and we completed the translation in under 24 hours. The order was shipped out right away and we expect it will be delivered on time also. Please contact support if you have questions or if we can be of any assistance. Thank you.
French to English
The translated document was not notarized. I am not happy with it this time around
posted
Nov 2, 2023 on RushTranslate
Response from RushTranslate
Sorry for any misunderstanding but the order you placed did not include optional notarization service. The two services you selected were "certified translation" and "shipping". The good news is that optional notarization service can be added at any time. We have reached out you directly to offer assistance.
Spanish to English
The person who made my translation was rude and didn't want to apply the change I asked for or even try to look for a solution. After submitting two revisions, they canceled them, and they said they couldn't change the meaning of any word even though it could be misunderstood (ironically, they changed the meaning of a word in the first translation). They never made the change, implying they were not going to change the meaning of that word. On the other side, customer support was excellent and kindly applied a solution to my request by adding a footnote (which would have been great if the person who translated the document in the first place had done that). 5 stars to customer support!
posted
Nov 1, 2023 on RushTranslate
Portuguese (Brazil) to English
Zero stars . I’ve requested a certified translation of a death certificate. I received the same document ( not translated) with a stamp on it saying Certified translation…. Is this some kind of joke? Because I’m not laughing.
posted
Oct 31, 2023 on RushTranslate
Response from RushTranslate
My apologies, the translation was completed and uploaded but the translator mistakenly tagged the source file as "translation". The files have been updated and the translation is available from the order status page. Please let us know if you have questions or if we can be of any assistance. Thanks!
Arabic to English
I haven't received my document yet, I chose the 1/2 business day option. It was supposed to arrive last week.
posted
Oct 12, 2023 on RushTranslate
Response from RushTranslate
Thanks for bringing this to our attention. We checked tracking and it looks like FedEx hasn't updated the shipping status in several days. We will process another shipment right away and you'll receive an email notification with tracking info within 24 hours. Please contact support if you have any questions or concerns. Thank you.
Creole (Haitian) to English
First, it was late -- then given to another translator. The translation was sloppy -- it seemed to be no better than a machine translation, not a human involved at all. Very unhappy.
posted
Oct 8, 2023 on RushTranslate
Japanese to English
Rushed and incorrect.
posted
Oct 8, 2023 on RushTranslate
Response from RushTranslate
We have corrected the typo and the revised translation is available from the order page. Please let us know if you have any questions or concerns. Thanks!
Spanish to English
Really disappointed! I choose this Company for my document translation for the good reviews they had. Obviously I needed this document back on time and yes it was sent back as estates (24 hours), but with so many errors. How it supposed to be approved if it has been certified but with errors?? I just hope they get back to me quick and get this document corrected ASAP. Really bad quality translation and so disappointed.
posted
Oct 7, 2023 on RushTranslate
Response from RushTranslate
I'm sorry to hear the translation required edits. We offer free and easy to use process to submit revisions, when necessary. Please find your revised translation available from the order status page and let us know if you have any questions or concerns. Thank you.
Well, the name is ‘RushTranslate’, so don’t be surprised when your finished product is flawed and has typos. I had the most simple document I needed translated (could’ve done it myself, but need a certified translation), and they still managed to mess it up. Do NOT use this business if you are the person in a rush, it will not work out for you. Don’t expect a refund either
posted
Oct 4, 2023 on Google
English to French
i could have done this on my phone...
posted
Sep 28, 2023 on RushTranslate
Response from RushTranslate
We have reached out directly as it seems you ordered the wrong service and have offered to convert your order from standard translation service to certified translation service. Please reply to the support team and we will be happy to assist.
Arabic to English
I still have errors in my documents. after 5 times going back and forth sending revision requests.
posted
Sep 14, 2023 on RushTranslate
Response from RushTranslate
My apologies for the back and forth, please find the revised translation available from the order status page. Please contact support if you have questions or concerns. Thank you.
Spanish to English
I didn’t get what I pay for it. Very disappointing about that … I hope you still can help me with what I want . Thank you
posted
Sep 13, 2023 on RushTranslate
Response from RushTranslate
I'm sorry for any confusion. Translation into English and evaluation of the credentials into the US system are two different services that require different specialists. We don't offer credential evaluation, just translation, which is required prior to credential evaluation. Once you receive the certified translation from us, you will take that to an accredited credential evaluation service, such as Educational Perspectives, or World Education Services, to have the credentials evaluated. Please let us know if you have any questions.
English to Spanish
The translation of the original document was fine and as expected. HOWEVER, I request that the certification statement be written in the language of the people who will be reading it, in Spanish. What good is the certification if it is not in a native language of the people reading it? It is meaningless and worthless. I have not yet received that reasonable request. I am very upset about this.
posted
Sep 11, 2023 on RushTranslate
Response from RushTranslate
So sorry for the misunderstanding. The translated certificate was included as page 2 of the document. We have followed up via email to confirm receipt and offer further assistance.
Italian to English
Wrost service ever
posted
Aug 28, 2023 on RushTranslate
Response from RushTranslate
Please contact us direct and let us know how we could improve your experience. Thank you.
Portuguese (Brazil) to English
My name is wrong!
posted
Aug 28, 2023 on RushTranslate
Response from RushTranslate
We have edited the translation and the revised file is available from the order status page. Please note, we request preferred spelling of names during checkout. When that information is not provided, it greatly increases the need for revisions. Please let us know if you have questions or need assistance. Thank you.