Reviewed and recommended
Read what customers are saying about RushTranslate across our website, Google, and the Better Business Bureau—highlighting our commitment to accurate, affordable, and timely certified translations backed by responsive support.
Browse 20,991 reviews
French to English
The translated document was not notarized. I am not happy with it this time around
posted
Nov 2, 2023 on RushTranslate
Response from RushTranslate
Sorry for any misunderstanding but the order you placed did not include optional notarization service. The two services you selected were "certified translation" and "shipping". The good news is that optional notarization service can be added at any time. We have reached out you directly to offer assistance.
Spanish to English
The person who made my translation was rude and didn't want to apply the change I asked for or even try to look for a solution. After submitting two revisions, they canceled them, and they said they couldn't change the meaning of any word even though it could be misunderstood (ironically, they changed the meaning of a word in the first translation). They never made the change, implying they were not going to change the meaning of that word. On the other side, customer support was excellent and kindly applied a solution to my request by adding a footnote (which would have been great if the person who translated the document in the first place had done that). 5 stars to customer support!
posted
Nov 1, 2023 on RushTranslate
Portuguese (Brazil) to English
Zero stars . I’ve requested a certified translation of a death certificate. I received the same document ( not translated) with a stamp on it saying Certified translation…. Is this some kind of joke? Because I’m not laughing.
posted
Oct 31, 2023 on RushTranslate
Response from RushTranslate
My apologies, the translation was completed and uploaded but the translator mistakenly tagged the source file as "translation". The files have been updated and the translation is available from the order status page. Please let us know if you have questions or if we can be of any assistance. Thanks!
Arabic to English
I haven't received my document yet, I chose the 1/2 business day option. It was supposed to arrive last week.
posted
Oct 12, 2023 on RushTranslate
Response from RushTranslate
Thanks for bringing this to our attention. We checked tracking and it looks like FedEx hasn't updated the shipping status in several days. We will process another shipment right away and you'll receive an email notification with tracking info within 24 hours. Please contact support if you have any questions or concerns. Thank you.
Creole (Haitian) to English
First, it was late -- then given to another translator. The translation was sloppy -- it seemed to be no better than a machine translation, not a human involved at all. Very unhappy.
posted
Oct 8, 2023 on RushTranslate
Japanese to English
Rushed and incorrect.
posted
Oct 7, 2023 on RushTranslate
Response from RushTranslate
We have corrected the typo and the revised translation is available from the order page. Please let us know if you have any questions or concerns. Thanks!
Spanish to English
Really disappointed! I choose this Company for my document translation for the good reviews they had. Obviously I needed this document back on time and yes it was sent back as estates (24 hours), but with so many errors. How it supposed to be approved if it has been certified but with errors?? I just hope they get back to me quick and get this document corrected ASAP. Really bad quality translation and so disappointed.
posted
Oct 6, 2023 on RushTranslate
Response from RushTranslate
I'm sorry to hear the translation required edits. We offer free and easy to use process to submit revisions, when necessary. Please find your revised translation available from the order status page and let us know if you have any questions or concerns. Thank you.
English to French
i could have done this on my phone...
posted
Sep 28, 2023 on RushTranslate
Response from RushTranslate
We have reached out directly as it seems you ordered the wrong service and have offered to convert your order from standard translation service to certified translation service. Please reply to the support team and we will be happy to assist.
Arabic to English
I still have errors in my documents. after 5 times going back and forth sending revision requests.
posted
Sep 14, 2023 on RushTranslate
Response from RushTranslate
My apologies for the back and forth, please find the revised translation available from the order status page. Please contact support if you have questions or concerns. Thank you.
Spanish to English
I didn’t get what I pay for it. Very disappointing about that … I hope you still can help me with what I want . Thank you
posted
Sep 13, 2023 on RushTranslate
Response from RushTranslate
I'm sorry for any confusion. Translation into English and evaluation of the credentials into the US system are two different services that require different specialists. We don't offer credential evaluation, just translation, which is required prior to credential evaluation. Once you receive the certified translation from us, you will take that to an accredited credential evaluation service, such as Educational Perspectives, or World Education Services, to have the credentials evaluated. Please let us know if you have any questions.
English to Spanish
The translation of the original document was fine and as expected. HOWEVER, I request that the certification statement be written in the language of the people who will be reading it, in Spanish. What good is the certification if it is not in a native language of the people reading it? It is meaningless and worthless. I have not yet received that reasonable request. I am very upset about this.
posted
Sep 11, 2023 on RushTranslate
Response from RushTranslate
So sorry for the misunderstanding. The translated certificate was included as page 2 of the document. We have followed up via email to confirm receipt and offer further assistance.
Portuguese (Brazil) to English
My name is wrong!
posted
Aug 28, 2023 on RushTranslate
Response from RushTranslate
We have edited the translation and the revised file is available from the order status page. Please note, we request preferred spelling of names during checkout. When that information is not provided, it greatly increases the need for revisions. Please let us know if you have questions or need assistance. Thank you.
English to Amharic
Hello I am very disappointed with this translation. I'm a native Amharic speaker and this is not a good translation by any means. This is directly copied from Google Translator. This doesn't look good on your company's reputation. At least you should have a human translator look at it before you release it to me. I'm asking for a full refund on this one. Thank you Alelign Dessie
posted
Aug 2, 2023 on RushTranslate
Response from RushTranslate
Thanks for posting a review, I'm sorry to hear the translation did not meet your expectations. We have attempted to follow up with you to request a few examples of what you believe is translated incorrectly. The work was completed by a native speaking, professional Amharic translator. However, a translation is subjective and if you would like any parts reviewed we have a free process for requesting revisions from the order status page. Please don't hesitate to contact the support desk if you have questions or need assistance. Thank you.
Hebrew to English
Misleading pricing - 4 pages became 16 pages and the price quadrupled!
posted
Aug 1, 2023 on RushTranslate
Response from RushTranslate
Thanks for posting a review. As explained numerous places on our site, including very clearly during checkout, a page of certified translation is limited to 250 words. We do offer a free, no obligation quote if you do not know the word count of your source materials. Please contact the support desk if you have questions or if we can be of any assistance. Thank you.
Italian to English
Wrost service ever
posted
Jul 27, 2023 on RushTranslate
Response from RushTranslate
Please contact us direct and let us know how we could improve your experience. Thank you.
Arabic to English
Dates are translated wrong, I had to fix the translation, and after submitting the request and charging me, I realized dates are translated wrong.
posted
Jul 20, 2023 on RushTranslate
Response from RushTranslate
The dates have been edited, please find the revised translation available from the order status page. Please contact our support desk if you have questions or if we can be of any assistance. Thank you.
Georgian to English
To Rush Translate, I am usually happy with the work that is being done but this time was truly a disappointment. I paid for a translator to give me a thorough translation word by word. Instead I received an automatically generated translation. I know this because a real translator would know if it is a persons name in the document. Instead he/she gave a direct translation of the name. See my comments to the translator before draft was approved. I also checked with a Georgian who knows English and was told exactly the same thing. This is a legal document and MUST have been done accurately. Please address this issue with the person who was suppose to translate the document originally. This is not the first time with my translations! Thank you
posted
Jul 4, 2023 on RushTranslate
Response from RushTranslate
Thank you for the feedback, it is very valuable. We have a strict policy to prohibit the use of machine translation by our linguists and any violation of this is subject to immediate dismissal. We will deal with the linguist and follow-up with you directly. Thanks again.
Japanese to English
I had to request to fix the translation for twice. The first person seemed used google translate. I had to research myself and tell the company. Then what is the reason that I’m paying for the fee? And it wasted days of my time when I’m in rush. I am not satisfied at all.
posted
Jun 22, 2023 on RushTranslate
Response from RushTranslate
The revision request you submitted was forwarded to the translator to review and apply the edit, if appropriate. The translator did not agree with the request and felt it was an improper translation. However, upon receiving the second request, the edit was made, even though the result is a lesser quality translation. Please find the revised translation available from the order page and let us know if you have any other concerns. Thank you.
Polish to English
They made a lot of mistakes and I had to write what is wrong. Aren’t they supposed to do everything correctly if it’s a translation services? Literally they made more than 5 mistakes in a birth certificate from polish to English. I don’t recommend and I will not use it anymore.
posted
Jun 22, 2023 on RushTranslate
Response from RushTranslate
I'm sorry to hear the translation required edits. Please note, we request the preferred spelling of names during checkout as that is the most common cause for revisions. That said, we offer a free revision process to correct any issues with the translation. Please find your revised translation available from the order status page and let us know if we can be of any further assistance. Thank you.
English to Russian
Had a Russian-speaker working with our client looked at the translation - she said it was ungrammatical and several times questioned if it was done by an AI. Very embarrassing.
posted
Jun 8, 2023 on RushTranslate
Response from RushTranslate
I'm very sorry to hear this. The translation was completed by a native speaking Russian so I'd be very curious to know any specific concerns you have. Please know we have a free revision process for correcting any issues with the translation. If you feel the translation has many errors, simply list a few examples and we can initiate a peer review with another of our Russian linguists. Please contact support for further assistance.
French to English
The service was below average. They are slow in responding to requests/communications. I’ve paid extra for an expedited translation and still ended up receiving the translation a week later. As for the quality, their translations are mediocre and sloppy, and you end up translating it yourself for them just to put the stamp on it.
posted
Jun 8, 2023 on RushTranslate
Spanish to English
Errors in the translation and ugly presentation. I chose them because I liked the model they had for presentation, but they sent me a poorly designed page. I did not like anything!
posted
Jun 7, 2023 on RushTranslate
English to Chinese (Traditional)
I have to say this is the worst translation service I've ever had. Just at first glance, I found many errors. I had to check very carefully and give my feedback. While receiving the second version, I still see many obvious errors. I think the translator should pay me for guidance, no the other way around.
posted
May 30, 2023 on RushTranslate
Response from RushTranslate
I'm very sorry to hear about your poor experience. We have initiated a peer review of the translation and will follow-up with the revised document as soon as it is ready. Thank you.
Ukrainian to English
the digital version of the order was delivered, but the printed version, which was promised to be sent within 2 days, was never received! And I'm very upset about this!
posted
May 28, 2023 on RushTranslate
Response from RushTranslate
Thanks for posting a review. Transit times for shipments refer to business days, not calendar days. Tracking on your order shows the package will be delivered on Tuesday, the first business day after the holiday weekend. Please reach out to support if you have questions or need assistance.
German to English
I didn't get what I asked for or what I needed... what I asked for was that my German birth certificate was translated to English on a legal American birth certificate... All I got was an English translation which was on my birth certificate to begin with.... so very disappointed ☹️
posted
May 24, 2023 on RushTranslate
Response from RushTranslate
Sorry to hear you were dissatisfied with the service, however, it seems there is a disconnect for what service we offer. We cannot provide you with an American birth certificate, nor can your German birth certificate be converted to an American birth certificate. All we can provide is an English translation of your German birth certificate. If you have questions or need assistance, please contact our support desk and we would be happy to assist. Thank you.
Spanish to English
I am very disappointed I sent 10 documents to translate and I only received 9 and I make the claim and they keep sending me to the link of ONLY 9 files what can I do?
posted
May 21, 2023 on RushTranslate
Response from RushTranslate
Apologies, it seems the translator thought two of the documents were duplicates. The last document will be translated ASAP and you will receive an email notification as soon as it is ready. Please contact the support team if you have any questions or concerns. Thank you.
Portuguese (Brazil) to English
the main part was not translated. was just copied and past.
posted
May 17, 2023 on RushTranslate
Response from RushTranslate
My apologies, everything was indeed translated, however, it appears the translator kept the original formatting of the numbers rather than using U.S. formatting (i.e. commas for thousands separators and periods for decimal points). We have updated the formatting of the numbers and the revised translation is available from the order status page. Please contact support if you have questions or concerns. Thank you.
Russian to English
Никому не советую! Перевод не верный, обратной связи нет! В пустую потрачены деньги
posted
May 10, 2023 on RushTranslate
Response from RushTranslate
Please note, we offer a free and easy to use process for requesting revisions directly from the order status page. Additionally, we request preferred spelling for names during checkout. When this is not provided, it greatly increases the likelihood that edits will be required.
Russian to English
Are you kidding me? I have checked your translation for five times, and, eventually, you have sent me incorrect variant (previous). What are you doing there? Do you think that I paid $232 for getting headache? I demand to get right translation - the last one variant as soon as possible!
posted
Apr 17, 2023 on RushTranslate
Portuguese (Brazil) to English
It is a provider that does not care about the customer needs. Requests aren't respects. Es un proveedor que no esta dispuesto en oír lo que es requerido.
posted
Apr 16, 2023 on RushTranslate
Response from RushTranslate
As noted when you placed the order, grade conversions are not part of a translation - it is a separate process that requires a different specialist. Certified translation is the first step, which is what was ordered and delivered here. The second step is to provide the original document and the certified translation to a credential evaluation company to have the grades converted to US standards. You can view our guide on foreign credential evaluation here but please do let us know if you have any questions. Thank you.
Chinese (Simplified) to English
did not follow the instructions.
posted
Apr 14, 2023 on RushTranslate
Response from RushTranslate
The source material has been attached per your request. Please find the updated files available from the order status page. Thanks!
English to Farsi
Inaccurate translation! The language was difficult to understand. Google Translation would be more accurate. What a waste of money!
posted
Apr 8, 2023 on RushTranslate
Response from RushTranslate
If you feel anything is inaccurate in the translation, please submit a revision request from the order status page and it will be routed to the translator to review and apply edits, as appropriate. If you have questions, please contact support and we would be happy to assist. Thank you.
Arabic to English
I really didn't like the work you provided to me at all, over priced and in accurate i felt like i'm doing your work and correcting the words after you. How you suppose to be a professional and have experience already and your customer adjusting your work!!!! And this is not only my review after the poor job done i checked the review all people has a bad experience with you guys. Will never repeat the experience again.
posted
Apr 8, 2023 on RushTranslate
Response from RushTranslate
Thanks for posting a review. Please note, it is not unusual for edits to be required for handwritten text, blurry images, or preferred spelling of names when they are not provided by the client. For this reason, we provide free revisions, to correct any issues in the translation.
Spanish to English
The translation was wrong because the person who wrote my last name wrote it wrong, causing the submitted document to be declined. Horrible experience that ended up significantly delaying the process.
posted
Apr 3, 2023 on RushTranslate
Response from RushTranslate
I'm very sorry to hear this. Please submit a revision request from the order status page and we will edit the translation, as appropriate. Please contact the support team if you have questions. Thank you.
Polish to English
They responded very quickly to my request and correspondence BUT SAID THEIR TRANSLATORS COULD NOT COMPREHEND CURSIVE WRITING!!! They wanted me to provide a typed version If ********** I would have used ****** translate. Anyway, they were not able to translate a document in Polish cursive handwriting. I do not recommend this company.
posted
Mar 14, 2023 on BBB
Response from RushTranslate
It's true - none of our Polish translators could read the handwritting from the source document that was from the 1860's. We are sorry we couldn't assist you in the translation because the document was not legible, a full refund was issued when the order was cancelled.
Tagalog to English
They did not translate a single word to my transcript. Charged me excessive amount of money for a one page transcript. Demanded a refund since not a single word was translated to my transcript and refund was rejected. I would not recommend using this service. Bad service experience.
posted
Mar 9, 2023 on RushTranslate
Response from RushTranslate
The translation was completed. However, translations are not inclusive of grade conversion. Translation into English and evaluation of the credentials, and/or conversions of grades into are very different services that require different specialists. We don't offer credential evaluation, just translation, which is required prior to credential evaluation. Please let us know if you have any questions.
Russian to English
Horrible. They either use Google Translate or a person who translated from Russian doesn’t speak adequate English. As someone who speaks both as a native speaker, this is just embarrassing.
posted
Feb 28, 2023 on RushTranslate
Response from RushTranslate
Sorry to hear you were dissatisfied with the translation. Please note, we request the preferred spelling of names during checkout. Please find the revised translation available from the order status page and let us know if you have any questions or concerns. Thank you.
Japanese to English
We could've saved the money and just used DeepL.
posted
Feb 26, 2023 on RushTranslate
Response from RushTranslate
Sorry to hear you're not satisfied with the translation. Please contact support and we would be happy to address any concerns you may have. Thank you.
Greek to English
FedEx package missing.
posted
Feb 16, 2023 on RushTranslate
Response from RushTranslate
We're sorry to hear the package is missing. Tracking shows a confirmation of delivery and includes a photo where the package was left. We'll contact you directly to offer assistance and also provide a contact number with FedEx.
English to French
Disaster. They translated my last name. What a waste of time and money
posted
Feb 14, 2023 on RushTranslate
Response from RushTranslate
I'm very sorry to hear this. I will follow-up with you directly to make sure things are made right.
Serbian to English
However did this translation,probably he or she didn’t see two separate documents! There is two separate documents for Milan Ivackovic and Sarah Ivackovic. I have been charged for 9 pages and i got just translation for Sarah Ivackovic. So last time i used your service ever. I did couple times in past not anymore!,,,
posted
Feb 6, 2023 on RushTranslate
Response from RushTranslate
As mentioned via email, the translations of both source were uploaded to your order status page. We can see that you have downloaded both of them now but you did not reply to our email. If you have questions or need further assistance, please contact the help desk. Thank you.
Latvian to English
You did a rapid job of translation, however, you did not do a correct translation. You either used google translate, or your translator did not learn grammar. Either way, I would like to ask that you please contact me to correct the numerous errors.
posted
Feb 1, 2023 on RushTranslate
Response from RushTranslate
We have applied the edits, as requested, and the revised translation is available from the order status page. Thank you.
Hindi to English
Full of errors
posted
Jan 30, 2023 on RushTranslate
Response from RushTranslate
I'm sorry the translation required edits but handwritten text on old documents can be quite challenging. Please find the revised translation available from the order status page and let us know if we can be of further assistance. Thank you.
Portuguese (Brazil) to English
Not happy paid $20 for a translation exactly like what google translate did.
posted
Jan 23, 2023 on RushTranslate
Response from RushTranslate
I'm sorry to hear you are dissatisfied with the quality of the translation. We have sent it for peer review to address your concerns and ensure the translation will be acceptable for your purposes. Thank you.
Romanian to English
NOT SATISFIED! Placed the order on 11th and paid for expedited delivery and expedited shipping but received SLOW SERVICE. The file will arrive a week later, on the 16th, even though I paid $40 for overnight shipping and $30 for fast turnaround and processing. UNACCEPTABLE and disappointing!
posted
Jan 14, 2023 on RushTranslate
Response from RushTranslate
I'm sorry to hear this. It looks like the expedited translation was delivered late and the approval to finalize happened after the fulfillment office was closed. We will contact you directly to make things right. Thank you.
Portuguese (Portugal) to English
I was quite happy at first: the service personell seemed eager to help and even issued a refund spontaneously because the file was smaller than what I indicated and paid for. The price is also decent. Unfortunately my satisfation ends there: the document was translated without any care. I had to state what the correct translation for many terms was, I had to point out chunks of text that were out of place. I just submitted my 3rd revision request due to out-of-place text. Anyone that spent 2 minutes comparing the files and performing a quality check would realize things are out of place or just plain wrong. It would have been fine as an oversight in the first document, but a third time is too much for a professional getting paid to do this. Many sentences in the delivered file were incomplete, wrong, or had "pieces" of other sentences amidst other unrelated text. Unfortunately I needed to have a "certified translation", so I had to pay for this service which paired me with a translator that was clearly less able to do the job than me, the paying client. Overall disappointing, which is a shame.
posted
Jan 11, 2023 on RushTranslate
Response from RushTranslate
My apologies for the issues in your translation and the need for multiple rounds of revisions to make it right. We will certainly follow-up with the linguist to ensure QA standards are being adhered to. Please contact support@rushtranslate.com if you have questions or if we can be of any assistance. Thank you.
Russian to English
This is a scam-website! They charged me for 2 pages, and they barely translated only one! Support service doesn’t work at all! Scammers!
posted
Dec 20, 2022 on RushTranslate
Response from RushTranslate
I'm sorry to hear you were disappointed in the service but I disagree with your statement. We followed up with you regarding your concern and confirmed the translation was indeed complete. However, you did not reply to our offer to separate the translation into multiple documents. We followed up a second time, again without reply. If you have questions or need assistance, please do not hesitate to reach out and we would be happy to help.
Spanish to English
I submitted two revisions and still had errors on the document at the third draft. Errors that were new and not on the previous 2 rewrites. I gave up and just approved the third draft with errors so I could just get done with the process. I will never use again.
posted
Dec 3, 2022 on RushTranslate
Response from RushTranslate
Sorry to hear this. We have reviewed the translations and can't find the errors you mentioned. Please contact support and we will be happy to address any concerns you have. Thank you.
French to English
Asked for my birth certificate to be translated, and I wasn't happy with the result. I sent a revised version to correct the errors and once again the translation was poorly done. (cut sentences, duplicates, word in the wrong places, wrong date of birth...) In the end, I had to do it myself which is not ideal for an official document. Not worth the money!
posted
Nov 14, 2022 on RushTranslate
Spanish to English
Terrible translation. Google Translate all the way.
posted
Nov 11, 2022 on RushTranslate
Response from RushTranslate
Sorry to hear you were disappointed with the quality of the translation. We have reviewed and we can confirm with 100% certainty that this was not a machine translation. However, there are numerous ways to translate the same content and it is often a matter of style or preference and understanding of the context of the material provided. We have reached out to you directly to find out what parts of the translation you feel are incorrect so that we may try to resolve. Please contact the support desk and we will address all your concerns. Thank you.
Ukrainian to English
My name was spelled wrong, the terminology was way off. You would not know if you don’t speak both languages. And even when redone they misspelled my name again. So… I am VERY disappointed.
posted
Oct 28, 2022 on RushTranslate
Response from RushTranslate
Thanks for posting a review. We have edited the name and the revised translation is available from the order status page.
Portuguese (Brazil) to English
I sent 2 pages and they translated only one. I paid for two pages. they didn't translate the second page.
posted
Oct 18, 2022 on RushTranslate
Response from RushTranslate
Apologies for the mistake! The translator has completed the second page and it is accessible from the order status page. Thank you.
Russian to English
I am really disappointed with your work. Literally, I should translate medical terms by myself and, eventually, your translator made a mistake which I mentioned. If I had opportunity to check the translation after my last letter, I would have found that mistake, but you did not let me to do that. Please, explain to your interpreter that "rector" and "head of education institution" are the different occupations, and send me the correct translation of the document (I am talking about diploma which was issued in 1998).
posted
Oct 12, 2022 on RushTranslate
Response from RushTranslate
We have attempted to contact you numerous times, regarding the translation, with no response. Eventually, the translation was shipped but we are sorry to hear there was an edit needed in one of the documents. We are happy to ship a revised translation at no additional cost but we will ask that you reply to confirm first. Thank you.
English to French
Absolutely ABYSMAL quality for the price I paid. The translator did not seem to have a good grasp of the French language or the French education system. There were countless mistakes and the name of my university was spelled two different ways on my diploma and transcripts. No refund (except for the notarization, which hadn't been completed yet). This company is a scam; look up an individual translator through the ATA database instead and ask for an example of their work.
posted
Oct 7, 2022 on RushTranslate
Response from RushTranslate
We are sorry the translation did not meet your expectations. We have applied edits per your revision request and have offered a peer review if you have additional concerns. Please contact the support desk if we can be of any further assistance. Thank you.
Farsi to English
The translation was terrible; I had to go through the whole document and revise it. It sounded like somebody put it in google Translate, as the sentences were fragmented. I paid extra for translation certification, but even that one was cheesy! Overall, low quality. Two stars only for their speed and overconfidence!
posted
Oct 3, 2022 on RushTranslate
Response from RushTranslate
Thanks for posting a review. Please note that certified translations are required to be word-for-word, which can read awkwardly in some instances. The translator has revised the translation to make it read as naturally as possible, within the requirements of a certified translation. Please contact the support desk if you have questions or need assistance. Thank you.
French to English
NOT HAPPY. I AM REQUESTING A TOTAL REFUND !!!! Translation so rush !!!! So many mistakes !!! world for world translation. google translation does better for free !!!! Ridiculous !!! Example: " motivateurs d'esprits / Motivator of minds ?!? Prêt à porter pàp / ready to wear ?!? Dans le cadre de / Within the framework ?!? Hébergement / Lodging ?!? Acceptation de projet / Accepted Porject ?!? .....and many others .... The translation was rushed as the payment. No need to send them corrections, worthless ! time consuming....
posted
Sep 30, 2022 on RushTranslate
Response from RushTranslate
We are very sorry to hear the translation did not meet your expectations. The issue was escalated for peer review to gauge the quality and accuracy of the translation as well as apply edits, as appropriate. You can access the revised translation via the order status page and we have also contacted you directly to ensure all your concerns have been addressed.
Japanese to English
The worst service I have ever experience! -10.
posted
Sep 29, 2022 on RushTranslate
Response from RushTranslate
Sam, as already explained via email, you selected "signature required" when you placed the order but then refused delivery of the package when the shipper attempted to deliver. We are happy to reship the package but you need to either drop the "signature required" or sign for the package when they attempt to deliver or it will be returned again. Please contact support if you have questions or if we can be of any assistance.
Russian to English
Translation quality is low and customer service is a awful. I am going to report to BBB.
posted
Sep 5, 2022 on RushTranslate
Response from RushTranslate
I'm sorry to hear you were disappointed in the service. I have reached out to you directly to offer assistance, please reply and let us know how we can make things right for you. We look forward to resolving any concerns you have. Thank you.
Burmese to English
the meaning of most words are wrong. i would like to have another one more translate back. this is my second time using this rushtranslate. the first one was perfect but this one don't even worth one star. i wrote the name so that he or she who will translate will type the exact name but he or she messed it up and also they used he for she. a lot like to have one more translate back.
posted
Aug 22, 2022 on RushTranslate
Response from RushTranslate
Sorry to hear this, we'd be happy to address any concerns you have. If you feel there is anything incorrect with the translation, please submit a revision request via the order status page. If you feel like there are excessive edits required, please contact the support desk and cite a few examples and, if necessary, the translation will be sent for peer review and it will be returned with a report on the quality and accuracy of the original translation. Please let us know if you have any questions, thank you.
Portuguese (Brazil) to English
I did not like the translation. In the past I ordered some certified translation with you guys and it was completely different, it was well done, looks professional. Now I ordered some bank statement translation and it looks so bad. The person that translated didn’t ever bother to write the name of the bank in the translation. I’m not satisfied at all. So sad!
posted
Aug 20, 2022 on RushTranslate
Response from RushTranslate
Sorry to hear you were disappointed with the translation. We'd happy to address any concerns you have via the revision process. If there is anything you feel is incorrect, please click the "new revision" button from the order status page and it will be routed to the translator to review and apply edits, as appropriate. We'll follow-up with you directly to offer further assistance. Thank you.