Reviewed and recommended

Read what customers are saying about RushTranslate across our website, Google, and the Better Business Bureau—highlighting our commitment to accurate, affordable, and timely certified translations backed by responsive support.

Browse 20,991 reviews

Border
4.8

20,991 reviews

5 stars

89.1%

4 stars

7.4%

3 stars

1.8%

2 stars

0.7%

1 star

0.9%

Top mentions
Quality Price Turnaround Accurate Recommend

Spanish to English

Muy mala traduccion, hice traducir un registro civil y mis papeles son de Colombia. En la traduccion dice varias veces que se hizo en Venezuela cuando esta palabra no aparece en ningun a parte del texto. Super mal

RushTranslate Logo posted Aug 12, 2022 on RushTranslate

Chinese (Simplified) to English

The quality of this translation is not really good, it basically just translates the word with no order, I am not even sure I can use it. 

RushTranslate Logo posted Aug 12, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Sorry to hear the translation did not meet your expectations. Please note, we have a free and easy to use process for requesting revisions, if you feel anything is incorrectly translated or in need of edits. Let us know if you have questions and we would be happy to assist. Thank you.

English to French (Canadian)

Very poor translation. Will be using Rush Translation again. Very disappointed. 

RushTranslate Logo posted Jul 26, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

I'm sorry to hear you were disappointed with the quality of the translation. Please note, we offer a free and easy to use process for requesting revisions. We would be happy to address any concerns you have with the translation. Simply return to the order status page and click "New Revision", then cite one or more examples of edits you would like made. The revision request will be routed to the translator to review and apply edits, as appropriate. If you have questions, please contact or support desk for assistance. Thank you.

Arabic to English

Most of the translation was wrong including my mothers name on the birth certificate, my date of birth. It’s like google translator was used to do it.

RushTranslate Logo posted Jul 23, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thanks for posting a review. As a reminder, we request the proper spelling of names during the checkout process. When this information is not provided, it greatly increases the need for revisions. However, we have a free and easy to use process for requesting revisions directly from the order status page. We have sent you an email to inform you about the revision process. Please let us know if you have questions or concerns. Thank you.

English to Korean

Fairly poor quality translation. Same company in the original document have different names in the translation. Has the appearance of being translated via Papago. Overpriced for the quality of the translation.

RushTranslate Logo posted Jul 18, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Sorry to hear you were dissatisfied with the quality of the translation. Please find your revised translation available from the order status page. If you have additional questions or concerns, please don't hesitate to contact our support desk. Thank you.  

Spanish to English

There were multiple mistakes in the tranlations. They did not pay attention to details, like getting spelling names right. Very inconvinient. 

RushTranslate Logo posted Jul 17, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thanks for posting a review. As a reminder, we request the proper spelling of names during the checkout process. When this information is not provided, it greatly increases the need for revisions. Please find your revised translation available from the order status page and let us know if you have questions or concerns. Thank you.

Spanish to English

I want to be honest, and let you know my thought about your translation of my document from Spanish into English. It was horrible. It looks like it was translated in google translate. I would never  recommend your service to anybody because it is not professional.

RushTranslate Logo posted Jun 6, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

My apologies the translation did not meet your expectations. We will follow-up with you directly to address your concerns. Thank you.

Portuguese (Brazil) to English

The website was easy to navigate. The quality of the translation was AWFUL. There were so many overlooked mistakes, misspellings, incorrect insertion of numbers and punctuation marks that I was appalled the amount of times I had to ask for revision. It gave the impression that RUSH TRANSLATION sees their clients as just a number for cash and that quality and care for an important document doesn't matter. I will not reconsider for any future use. 

RushTranslate Logo posted May 26, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

My apologies for the issues you encountered using our service, this is not typical of what we strive to deliver to our clients. We will reach out to you directly to resolve the matter. 

German to English

Ordered a translation of a birth certificate. RushTranslate mistranslated the birthday. Will remove review when fixed.

RushTranslate Logo posted May 19, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

We have edited the typo, please find the revised translation available from the order status page. Thanks!

English to French

Some sentences are not translated well at all!

RushTranslate Logo posted May 15, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

We have revised one sentence per your request. Please find the revised translation available from the order status page. Thank you.

English to Norwegian

My Norwegian wife said the translation was really bad. She had to make probably 15 adjustments to it. It looked like it had been done on Google translate. The reason I ordered it was to save her time. Oh well.

RushTranslate Logo posted May 8, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thank you for posting a review. Translators are expressly prohibited from using any machine translation software and must complete all work from scratch. Please keep in mind that translations are inherently subjective and that many differences can be attributed to word preference, style, etc. We would be happy to address any concerns you have via the revision process. Please submit your revision request from the order status page and it will be routed to the translator to review and apply edits, as appropriate. Thanks!

Farsi to English

I would evaluate my translation service as "POOR". As I got my translated document, i found 3 mistakes in them. I had to read through every single line. I could use a template for translation for free but I decided to choose rushtranslate and pay so I can have confidence that everything is translated accurately. However, For such short document, frankly speaking, I think these are many mistakes. So I cant rate this as a good quality service to be honest! Sorry! 

RushTranslate Logo posted May 5, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thanks for taking the time to write a review. While we always strive to provide translations that require no edits, it will always be difficult to achieve that goal which is why we provide a free and easy to use process for requesting revisions. Please find your revised translation available from your order status page and let us know if you have any questions or concerns.

English to Ukrainian

I'm extremely disappointed in the quality of this translation. A native Ukrainian speaker on our staff reviewed the translation from English to Ukrainian and commented: "I found a lot of mistakes and that translation does not transmit the exact initial meaning/message. Probably it was made by a non-native speaker or a person who is not aware of the modern Ukrainian language." We chose to hire you for our translation needs because our staff in Ukraine does not have the bandwidth to do this work right now. Please run some checks on your translators to ensure you're employing native speakers of the target language and people who can truly do the work you're claiming to offer. 

RushTranslate Logo posted Apr 12, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thank you for posting a review. Please note, the translation was completed by a professional, native speaking Ukrainian. Upon review, the requested edits have all been determined to be subjective. They have been applied, as requested, and the revised translation is available from order status page. If you have questions or need further assistance, please contact our support team. Thank you.

Russian to English

Very disappointed in the translation. The names were simply copy/pasted from the child's name over to the parents when, in fact, it was a completely different name. You can see that no time and effort was put into getting document translated. Disappointed I paid $25 since after I had to personally go through the document myself to make sure it was correct because I lost trust in the translation.

RushTranslate Logo posted Mar 3, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

Preferred spelling of names is requested during checkout. When this information is not provided, the translator uses their best judgement for names but we have a free revision process if edits are required.

English to Chinese (Traditional)

Could not even get a revision of some sort. I was asked to submit a whole new order

RushTranslate Logo posted Jan 28, 2022 on RushTranslate
RushTranslate Logo Response from RushTranslate

We have a free revision process to resolve any concerns that you may have with the translation. However, in this case, you submitted a revised source file which was substantially different than the original source material that we translated. As we explained via email, this is not something we can complete for free as it is unfair to the translator. We did not ask you to place a new order, instead we provided a discounted rate to alter the original translation to match the revised source material. This practice is consistent with any other service where changes are made to the order after the service has been completed. If you have additional questions, please contact the support team and we will be happy to help.

Romanian to English

I had two documents/pages I needed translated and they made multiple mistakes. I would hope theese documents are double checked before putting your signature on a certified translation of legal documents. I don’t know how can you translate “ City hall Cluj Napoca” to “ City Hall Bucharest”.  

RushTranslate Logo posted Jan 15, 2022 on RushTranslate

Chinese (Simplified) to English

I'm disappointed that your seal and signature are not on the original document.

RushTranslate Logo posted Dec 29, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

So signatures or seals are placed on the original document as we are not able to authenticate, nor validate, original documents. If you are needing that for your end use case, you may need to obtain an apostille or notarization for the original document, depending on the requirements of the receiving party. Please contact our support desk if you have questions or if we may be of any assistance. Thank you.

Thai to English

Miss Yuwadee Khummok did not follow my instructions and spelled my name incorrectly. 

RushTranslate Logo posted Dec 21, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

My apologies for the mistake, please find the revised translation available from the order status page. Thank you.

Bulgarian to English

Not sure how anyone who is qualified to do this job can actually mistake the applicant's Given Name which contains five letters, and make that error in two different important documents.  

RushTranslate Logo posted Dec 14, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

For future reference, we request that you provide proper spelling of names during the checkout process. This greatly reduces the need for revisions after the translation is complete. 

English to French

The translation was done quickly and all communication with employees was fast and helpful, which is why I'm putting 4 stars for service. However, this translation was truly horrible. There were so many errors and the translation showed a huge lack of cultural understanding on the translator's part, including using a vulgar word in French. It was clear that my documents had been put through a machine translator with little to no correction on the translator's part. I had to request at least a dozen revisions on the translation, which at that point felt as if I was doing more work than the translator. I would understand a couple necessary revisions, but my documents required far too many. I'm lucky that I'm fluent in the target language of my translations, if I wasn't, I would have just happily paid for a mistake-riddled, poorly done service and been none the wiser. My documents were also sloppy, including some typos and inconsistent abbreviations, which can't even be blamed on a machine translator. Overall, this was a disappointing experience, as when I pay $250 for a service, I expect it to be done well. In the future, I would not use this service again or recommend it to friends.  In conclusion, I would have been happy to wait an extra day or two to have a much better quality translation that required far fewer revisions.

RushTranslate Logo posted Dec 8, 2021 on RushTranslate

French to English

I used RushTranslate to translate my transcripts from French into English.  The quality for a certified translation was shocking (multiple errors and a too literal translation). I was particularly annoyed by the fact that my birthdate was wrong even though it concerned numbers which didn't even need translating (implying a lack of quality control). I know bad translations can happen (I worked in the translation industry for a while, and my SO is a translator) and I sent some suggestions back. These have been taken over blindly and therefore I pretty much translated a bunch of my own text yet paid for it. Again, I know how this works so it's not that big of a deal (translators have styles which might or might not conform to the customer's preferences). But what really really annoyed me was that there was not an apology, explanation or any type of message about the situation.  I sincerely suggest RushTranslate spend some more time on the follow-up of projects and interaction with customers. The translation industry is highly competitive and it is therefore imperative to effectively communicate. Unfortunately though unless these points are addressed I would not recommend this translation service. 

RushTranslate Logo posted Dec 3, 2021 on RushTranslate

English to Portuguese (Portugal)

How can you afford to make typos in a document… unbelievable… not using your service again. 24 hr deadline was also not met. But I appreciate the prompt reply I got to my query once enquired about the delay, that’s the only silver lining. But typos… seriously… 

RushTranslate Logo posted Nov 23, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

My apologies, we certainly don't like to have typos in any document. We do offer a free and easy to use process for requesting revisions from the order status page. Simply click the "New Revison" button and the request will be sent to the translator to review and apply edits, as appropriate. Please contact the support desk if you have questions or need assistance. Thank you.

Spanish to English

Thank you so much, excellent job

RushTranslate Logo posted Nov 16, 2021 on RushTranslate

Farsi to English

Their website and speed is good but I took more time than the translator to correct the errors they made. Almost about 50% was wrong. Really disappointed with quality.

RushTranslate Logo posted Nov 11, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Sorry to hear you were disappointed with the quality. We do request proper spelling of names during checkout to help reduce the need for revisions. However, we do offer a free and easy to use process for requesting revisions, when needed. Your revised translation is available from the order status page. Please contact the support desk if you have questions or need further assistance. Thanks!

Russian to English

Very disappointed, this is not my first time using Rush Translate but this is the first time with such poor results. 2 problems: 1) I checked word count via Word but Rush asked for $10 more saying that the copy has 120 words more than Word detected. 2) the quality of the translation is very bad, I had to spend an hour (for 2 page of word copy) to make it better as it's a CV and quality does matter. Overall $62, and an hour of work. 

RushTranslate Logo posted Oct 25, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thanks for posting a review. I've confirmed the word count was correct so you were not overcharged. If you have any specific concerns about the accuracy of the translation, please submit a revision request from the order status page and it will be routed to the translator to review and apply edits, as appropriate. 

Spanish to English

24 hour service is not really relevant when multiple revisions need to be done by me. By acquiring your services I expected professional translation but It could have been done better with google translate.  Multiple typos and revisions had to be done by me...

RushTranslate Logo posted Oct 21, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thank you for providing this feedback. My apologies, this is definitely not the service we strive to deliver. We will review the issues with the translator and QA to ensure our processes improve. 

Ukrainian to English

My experience is very negative. Why it costs $349.30 for only 3 full pages an a stamp only on the 4-th? 

RushTranslate Logo posted Aug 12, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thank you for bringing this to our attention. We made an error in your quote and have refunded the overcharged amount. We'll contact directly you with more information.

French to English

The translation was not accurate from French to English this is una

RushTranslate Logo posted Aug 11, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

If you feel there is anything that is incorrect, please submit a revision request from your order status page and it will be routed to the translator to review and apply edits, as appropriate. If you have any questions, please contact the support desk. Thank you.

Japanese to English

Required multiple revisions. Would try another service next time for translation. 

RushTranslate Logo posted Aug 10, 2021 on RushTranslate

Spanish to English

I paid for the original document (the express fee) and never arrived. 

RushTranslate Logo posted Jul 28, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

We have contacted the shipper and will follow-up with you directly.

Korean to English

Felt like i was putting the sentence into google translater. I would have used goigle translater instead of this if I did not needed the notorization.

RushTranslate Logo posted Jul 26, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Not sure what you are referring to here. You submitted a drivers license for translation, there were no sentences in the source material. 

Spanish to English

Grammatical errors, poor word selection "very easy" is as bad as it can get for a profesional document

RushTranslate Logo posted Jul 22, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Please know that there is a free and easy to use process for requesting edits if you feel anything is incorrect. Revisions requests can be submitted from your order status page and they will be routed to the translator to review and apply edits, as appropriate. If you have any questions, please contact the support desk and we would be happy to assist. Thanks!

Spanish to English

Errors on Translation.  For paying $49.90 for a simple translation, I expected more. Disappointed to say the least.

RushTranslate Logo posted Jul 21, 2021 on RushTranslate

Spanish to English

I got a crappy translation made with a text recognition app + google translate, full of typos, incorrect information and words not even translated! I'm giving three stars only because the support team was replying promptly and got this addressed.  Thankfully my order was sent to a second translator and got a much better result.

RushTranslate Logo posted Jul 10, 2021 on RushTranslate

English to Turkish

Used the service twice. Both turnaround  is good. 2 things i wasn't happy with: 1- Instructions for apostille is very vague and confusing. 2- customer support is not much help. You are pretty much on your own.  

RushTranslate Logo posted May 7, 2021 on RushTranslate

English to German

The service was prompt and the delivery smooth. The quality of the translations was just satisfactory. It is sufficient for my present needs. The translation was not done by a mother tongue translator which was obvious. I was hoping for a higher quality of standard.

RushTranslate Logo posted Apr 30, 2021 on RushTranslate

English to Chinese (Traditional)

Kind of get what you pay for here. The order didn't come in 24 hours and I had to follow up in order for them to work on my translation (1 page). I specified and paid for Traditional Mandarin translation and got the wrong translation twice. Also, they spelled my name wrong in the first iteration...

RushTranslate Logo posted Apr 29, 2021 on RushTranslate

Spanish to English

Very disappointing, the translation was done by submitting a paragraph to google translate. I had to write back the entire paragraph and paid for it. So I did the work and I also paid. Would not use them again unless absolutely desperate.

RushTranslate Logo posted Apr 26, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

I'm sorry to hear you were disappointed with that paragraph. A certified translation is required to be a literal, word-for-word translation, which is not at all the same as what is produced by GT. If you feel there is something incorrect, you may submit a revision request from the order status page and it will be routed to the translator to review and apply edits, as appropriate.  

Farsi to English

If I could give them 0 star, I would. The website is easy to use, and they are fast - very fast! and that is the issue. The overlook simplest things. They mailed me the wrong/old version of translation and when I informed them they asked me to pay again if I want the correct version! overall, I'm not happy.

RushTranslate Logo posted Apr 23, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

I'm very sorry to hear you are disappointed with the service but your review is misleading. We processed the shipment for the version that you approved. After it had been shipped, we received a revision request for an edit on a name that had been misspelled. This is the most common revision request we receive, which is why we ask for proper/preferred spelling of names during the checkout process. Unfortunately, you did not provide that information. Upon receiving the revision request, we completed the edit to the PDF version and immediately notified you that if you wanted an additional shipment of the revised version, you would have to pay for an additional shipping fee. Nevertheless, we will process another shipment, with no additional fee due, as a gesture of goodwill. 

Portuguese (Portugal) to English

I chose Rushtranslate to have my documents ready on time. I was surprised when the translations did not include the source file… It is essential that a translation includes its source file to show where it has bene translated from. Because of the delay with the revisions, I had to submit documents after my application deadline. I feel I was not provided a good enough service and therefore believe it is fair to request a refund of part of the value paid.

RushTranslate Logo posted Mar 19, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Translations do not have the source materials attached as we are unaware of any end user in which that is a requirement. That said, we are happy to do so, upon request.

English to Spanish

This translation had a lot of issues. Common issues include the lack of gender-inclusive language, outdated or completely incorrect academic and science terms (e.g. graduate students, tenured, the STEMM acronym), and in some cases, just generally older words or incorrect words are being used. This translation is basically not usable and we are having to do the entire thing over in order to be able to use it.

RushTranslate Logo posted Mar 13, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

I'm very sorry to hear you are dissatisfied with the translation. Please submit a revision request with some examples of what you feel is incorrect and it will be routed to the translator to review and apply edits, as appropriate. Thank you.

Japanese to English

Not a good experience this time. Numerous mistakes and omissions in the translated document. Revised document did not fix all the issues so ended up obtaining a translation from a different source. Translation quality may vary widely on the type of document being translated.

RushTranslate Logo posted Mar 4, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

I'm sorry to hear the translation had issues this time. I will follow-up with you directly.

Spanish to English

no pictures there

RushTranslate Logo posted Jan 12, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

To be clear, it's not appropriate to add your drivers license photo to the translation. The certified translation is meant to be in support of the original document, not a replacement for the original. Please contact support@rushtranslate.com if you have any questions. Thank you.  

Japanese to English

I had to request a revision three times simply because the translator kept making mistakes and also didn't fix what I pointed out in one shot. Dates in the document were wrong, lines were missing, and when I pointed out what exactly needs to be fixed by highlighting and making comments on a copy of the document, the translator did not address them all in one revision, so I had to request two more revisions. I just don't understand how this is possible as a professional service. I cannot believe I had to do all the double-checking. I am so glad I understand English enough to catch those mistakes, but what if I understood zero English? Then I'd be submitting a completely incorrect translation to USCIS? I work as a (non-certified) translator for a company too, and I understand that translators are humans and there is always some room for human errors. Now, the job of the company is to minimize those errors by implementing a solid review system. The errors made by the translator could have been easily avoided if they used a review tool or had another translator double-check the document. Also, don't you guys translate birth certificates all the time? Isn't there any template? Even if it was the very first time for Rush Translate to handle a Japanese birth certificate, the fact I had to ask for a revision for careless mistakes three times was just ridiculous. Two things need to be improved significantly; 1)Quality of the translator 2)Double-check system.  On the other hand, Customer Support made me feel like they were doing everything they could to help me and responded to my emails very quickly. I had to get this document translated in a few days and they were helpful in terms of communicating with the rest of the team to prioritize my order, etc. Overall, however, it was just a very unprofessional and frustrating experience. Imagine you order a BLT sandwich but you only get a plain ham sandwich, so you tell the cook that bacon, lettuce, and tomatoes need to go into a sandwich to make a BLT sandwich.  Then you get a bacon sandwich, but you are like "where are the lettuce and tomatoes?". Now you get a bacon and lettuce sandwich, so you have to ask the cook again to add some tomatoes to get what you paid for, a BLT sandwich. The point is, I, as a customer, shouldn't have to tell the translator how to translate correctly. At least, the translator should be able to reflect all the changes I requested in one revision. I totally understand that customer review is an important process, but what I had to do was not just a review, but basically making edits in red and what the translator had to do was to reflect those edits in the actual deliverable which they failed to do twice. I asked for a refund but the request was denied because of the refund policy. But I really want to make a point here that I feel like I paid to edit someone's translation. I had no choice because I really needed this certified translation for my USCIS interview, but please please take my feedback seriously because I do not wish this frustrating experience upon anyone else. Dealing with USCIS is stressful enough. Having to deal with frustration with a translation service was just so uncalled for and unexpected. Thank you for your time and for reading my feedback. 

RushTranslate Logo posted Jan 1, 2021 on RushTranslate
RushTranslate Logo Response from RushTranslate

Thanks for taking time to provide critical feedback. This is definitely not the experience we want our customers to have, nor is it indicative of the quality standards we require in the translations we deliver. We will email you directly to work it out.

Spanish to English

The actual translation was great.  However, I do not like at all and perhaps it is going to be a reason that the translation is rejected by the government, that you put your advertising logo on the top of each translation.  The first page of each translated document has your logo.  I am not impressed with this.  It alters the document.  I have used other translation services.  Who puts their own advertising logo on the top of each supposed translation?

RushTranslate Logo posted Dec 15, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

All certified translations are completed on our company letterhead. This is an important safety feature that ties each page of the translation together and allows the end user to see that no stray pages were added to the document. The company letterhead will not cause the translation to be rejected by a government agency. We post several examples of our certified translation here: https://rushtranslate.com/certified-translation

Farsi to English

Horrible translation, wife has degree in translation and she laughed at the quality of translation  I do not recommend this site .but the costumer service was good and always replied quickly and professionally  

RushTranslate Logo posted Dec 10, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

We have edited the spelling of names and the revised translation is available from your order status page. Thank you.

German to English

Incorrect translation of the document title. Then after revision I was able to download final approved version but received a hard copy of the first version with the wrong title

RushTranslate Logo posted Nov 15, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

Apologies for the oversight. Please find the revised translation available from the order status page.

Hindi to English

The most terrible translation service that exists on the internet. They advertise that your translation will be done within 24hrs (and so the name rushtranslate which should be changed to leisuretranslate) but it is MISLEADING. If you want an urgent service go else where. I used this service to get certificate translated on an urgent basis and uploaded the document. First response I get was after 28hrs, they needed clarification on the translation because the document was not clearly legible. In the beginning only I informed when requesting service if you need clarification don't hesitate to reach out. Reaching out for them means 28 hrs. Ok I respond back with clarification and then waited for another 14 hours to get back the response. I see that they missed something on the translate and I again provide feedback after review and then I finally got the document after 50+ hrs. This is the last time I am using this service. Terrible experience. Didn't even receive an email apologizing or providing partial refund. Bye bye LeisureTranslate. 

RushTranslate Logo posted Sep 27, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

My apologies for the delay you experienced. The translator emailed us after business hours to let us know they couldn't read the text because of the poor quality of the original document. That is what led to the delay in requesting additional information from you. 

Japanese to English

Low quality but fast. I had to request revision many times. 

RushTranslate Logo posted Aug 29, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

The revisions you requested were related to the spelling of names. This is information we request when the order is placed and when it is not included, as was the case here, the likelihood of revision is greatly increased. In addition, you provided the wrong spelling of a name in the revision request, which resulted in multiple rounds of revisions, as you needed to correct your prior error. 

Japanese to English

It's not "rush". 

RushTranslate Logo posted Aug 17, 2020 on RushTranslate

Spanish to English

It doesn't cost $24.95 per page as the advertisement said, its 250 words per page only. If you have more than 250 words it's another $24.95 which it's fine but I would have chosen another company to work with more affordable. I also found BIG errors on my translation so be aware to double-check your order after it's finished.

RushTranslate Logo posted Aug 13, 2020 on RushTranslate

Korean to English

The quality of the translation was underwhelming to say the least. While I am not a professional translator, I consider myself to be highly proficient in both Korean and English. I turned to RushTranslate because I needed a notarized translation of a document that I co-authored for review purpose. The result was extremely disappointing. The translator didn't even bother googling official English translations for book titles or organizations. This isn't to say that the grammar or prose was superb; it was on par with what you get with google translate. The best part about the experience is that I was able to review and revise the translation multiple times, which also meant I ended up doing most of the actual heavy-lifting (and yes, I have sufficient evidence to conclude that my English is at a significantly higher level than the translator's). At least, now I know what to do if I ever lose my day job..

RushTranslate Logo posted Jul 28, 2020 on RushTranslate

Spanish to English

Took about 3 reviews to get it right. It is a simple 1 page document. Attention to details was a failure. However, it was easily handled and fast reply after each review. 

RushTranslate Logo posted Jul 27, 2020 on RushTranslate

English to French

Very disappointed by the translation. It's just a google translate translation with some minor modification nothing else.

RushTranslate Logo posted Jul 26, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

The translation has been reviewed and edits have been applied, where appropriate. Please find the revised translation available from the order status page.

English to Russian

Pros: Clean, easy to understand website, straight forwards order process Cons: Despite an "estimate" of 48 hour turnaround, after asking for an update I finally got the first draft about 6 hours after the 48 hours. I specifically chose this company because of the stellar reviews and "quick turn around time". After this experience, I would not want to use them again. The first draft I got was not satisfactory. Apparently, to RushTranslate the word "environmental studies" translates to "ecology" in Russian. Some of the words of academic associations were not translated, and neither were the abbreviations for courses. After complaining, they were promptly fixed. When I pointed out what I thought were further errors, they corrected me, which is fine and I'm glad they did. However, I wasn't thrilled that you finalized my order without my okay, but in your defense I expressed urgency and you offered to correct it further if I wasn't satisfied, so its fine. You guys tried, and I'm grateful. Your email support was good, but you did not provide, on this order, that extra mile of offering partial refunds for the trouble. That is the difference between good service and excellent service. I waited patiently those 48 hours trusting you would live up to your 98% on time estimates and reviews but sadly I fell into the 2% of late orders. Judging by how you respond to complaints on BBB, I might get scorched by you on here for my experience. Regardless, thank you for your work, it is appreciated.  

RushTranslate Logo posted Jul 11, 2020 on RushTranslate

Portuguese (Brazil) to English

Eu não gostei do serviço prestado pelo RushTranslate. Não recomendo. Eu paguei uma taxa extra para ter um serviço em 12 horas e adivinhem...atrasou!!!!!!!! O deadline que eu precisava não pode ser respeitado, porque o RushTranslate atrasou minha encomenda. E eu ainda tive que pagar para isso. Se eu soubesse que essa taxa não serviria para nada eu não teria pago. Não acreditem nas promessas aqui desse site. Não é "Rush" coisa nenhuma. I did not like the service provided by RushTranslate. I do not recommend. I paid an extra fee to have a service in 12 hours and guess what ... delayed !!!!!!!! The deadline I needed cannot be respected, because RushTranslate delayed my order. And I still had to pay for it. If I had known that this fee would be useless I would not have paid. Do not believe the promises here on this site. It's not "Rush" at all.

RushTranslate Logo posted Jul 2, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

Expedited turnaround applies to the translation itself - not optional items like notarization, shipping hard copies, etc. The translation was completed 8 hours after the order was received. It was approved for finalization by the client at 9:13pm eastern time - well after business hours for the Notary. When the client contacted us and expressed the urgency of getting the document finalized, we had a Notary complete the notarization at midnight. In the end, the order was finalized 13 hours and 20 minutes after it was originally placed. 

French to English

Website easy to use. The client support is responsive and nice. BUT.... The translation is, like the website is entitled, Rushed! I ask from a translation from French to English and I had to correct myself the mistake they did. Very basic english mistakes that should not happen in a translation company. They don't even seem to have someone checking up the translation afterwards to realize that the content did not make sense. very disappointed.

RushTranslate Logo posted Jun 23, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

I'm sorry to hear the translation required edits. Please find the revised translation available from your order status page. 

English to German

The quality of this translation is quite poor, almost google translate quality. While this is technical content, and we understand the difficulty of this kind of work, the translation we received is unusable.

RushTranslate Logo posted May 18, 2020 on RushTranslate
RushTranslate Logo Response from RushTranslate

I'm sorry to hear of your dissatisfaction with the quality of the translation. I'd be happy to complete a peer review of the document - we certainly want for you to be satisfied with the quality. We'll follow-up directly to initiate next steps.

Urdu to English

While the turnaround time was fast, the quality was absolute garbage for my marriage certificate. I'm sure they had a stock translation for the certificate from my country; however, I basically had to do the translation myself. There were over 12 mistakes for 3 pages with very little words that were written. I can understand spelling mistakes for names, but whole addresses were left out. If I had more time, I wish I could've gotten my services elsewhere. 

RushTranslate Logo posted May 12, 2020 on RushTranslate

German to English

Translation was ok, were s couple mistakes in it -again. Even though I payed for signature when delivering it was squished in my mailbox. Hope uscis will accept something like that. Plus point: Service is very fast!

RushTranslate Logo posted May 12, 2020 on RushTranslate